Product Cancellation

Product Cancellation

We’re sorry to see that you’re considering canceling your subscription. An Account Management Specialist will need to speak with you to assist with your request. Please contact us at one of the locations below. We hope you’ll reconsider.

Phone: 510.264.1700 Phone: +44 (0)20 7825 8777 Phone: +61 (2) 8668-1600

Press "1 " for Billing / Customer Service
Press "2" for Technical Support Press "2" for Customer Service and Tech Support

Phone Support Hours: Phone Support Hours: Phone Support Hours:
8:00 a.m. – 6:00 p.m. ET 7.00 – 17.30 GMT 8:30 a.m. – 5:30 p.m. Aus. ET

Talk to one of our Support Representatives in real time over the Internet:

LiveRep Hours:
Sunday, 6:00 p.m. - Friday, 4:30 p.m. ET (-5 GMT)

If you prefer, we can call you. Please email us at and provide your phone number and the best time to call you (including time zone). An Account Management team member will contact you to validate and process your request.

Your satisfaction is very important to Interactive Data / eSignal and we appreciate your business.

Thank you,
Online Support

last updated november 2014