How to cancel Xbox Live online easily
- Log into https://live.xbox.com
- Go to My Account
- On the left side of the page, there is the Payment & Billing column
- Click on Update Billing Account Information
- Change your address to somewhere in IL- I used the address for Microsoft Midwest District, 3025 Highland Pkwy., Suite 300, Downers Grove, IL 60515
- Back on the My Account page, there should now be a link under the "Automatic Renewal"
- Click, and change to "Off"
- You should get a confirmation email
- Optionally change your address back to the correct value, to comply with the EULA and in case they need to mail you something.
- Rejoice and share this article with other unhappy XBL users.
last updated october 2011